This month, we focus on “Creating Ideal Work Relationships” (Every Day Is Friday: ACTT Blueprint: Ideal Clients/Employees section).” Most want superior teamwork – team autonomy and accountability—and an atmosphere of trust, open communication, and shared responsibility. However, sometimes, the actions or behaviors of others can create roadblocks and frustration. How might we best transform frustration into a collaboration to be more productive and profitable and, more importantly, honor our most precious relationships? 

According to one of our latest polls, we asked business leaders, “How does the absence of high-quality relationships “CREW” affect work performance?” The results were tied for number #1, Unmet Financial Performance and Unclear Performance Outcomes are tied at 33%, followed by Unproductive Conflict. What do you think of that?  

First, let’s normalize conflict. Consider how you experience each relationship toxin at work? At home? More importantly, which do you tend to do most?  

  • Blaming/Criticism – Attacking the person rather than the behavior. 

  • Defensiveness – Refusing to own behavior. 

  • Contempt – Sarcasm, belittling, cynicism, name-calling, or hostile humor. 

  • Stonewalling – Silent treatment, refusal to engage, and withdrawal. 

It’s not the absence of conflict that makes us stronger (although too much conflict is a different story); it’s how we handle outside complications and how quickly our reliance bounces our team back into cohesivity. So, how can we best do that?  

Based on my experience, typically, the root of unmet financial performance and unclear performance outcomes is a lack of self-leadership manifested as unproductive conflict. Most importantly, without self-trust, it is challenging to lead. My mentor, Shelly, shared something essential with me recently. She is a clear communicator and authentic with her feelings, so her kids can hear her feelings like frustration, but she never raises her voice or hits her kids for two reasons. First, she wants to maintain a connection with them. More importantly, she knows that if she were to do something out of integrity, she would only be hurting and impacting trust within herself.  

Dr. Richard Schwartz has done influential work on self-leadership as it relates to internal family systems, and it boils down to leading the parts within us before we lead others. Each of us has different parts within ourselves. There may be parts of us that want to tell people off, or parts of us that want to control or please others, and other parts of us that know when to say yes or no or to negotiate something different for our highest good and the highest good of those around us. The foundation is taking time to self-reflect about what we want and need from an empowered place.  


The POWER of the PAUSE! 

When we are in conflict, something greater happens when we remember to take 100% responsibility for our intended or unintended impact. The time to focus on how we might better handle conflict isn’t in the moment of the conflict – it’s when we are in an energy-rich state – clarity within ourselves of our boundaries, curiosity for the other, and, regardless of all of it, a commitment to learning.  
From a business perspective, it’s super important for us to understand the Client Lifecycle, The Team Lifecycle, The Employee Lifecycle, the Sales/Influence components, and practical tools like the WIN Model of Communication. But of course, I could write pages and pages on each one of those topics!
If you have a success story or want to support your team in forming and storming to high performance, hit reply.
Next month, we will focus more fully on how clearly defined your Client WOW experiences are (for more context, see Chapter 4: Super Leadership, Customer Life Cycle in my book, Every Day Is Friday ACTT Blueprint For Leaders & Entrepreneurs). 

In case you missed it or want a reminder, here are some Master Class Ah-ha moments: 

  • Conflict is a sign something greater wants to happen. It’s a pivotal moment for personal growth. Embracing conflict can lead to more significant individual and organizational development. 

  • We are all on a journey of continual discovery. Understanding the ‘why’ behind our behaviors and actions makes determining the ‘how’ (creating our plans) easier and more achievable.  

  • Empowered and Reflective Leadership – Take time for self-exploration and reflection to grow as a leader by being around others who will inspire, empower, and share your gratitude. 

Next Steps: 

  • Feel Free to reflect on this month’s presentation by checking out this month’s presentation to support you in doing your part to lead Productive Conflict.  

  • Check out the contact list from this month. Reach out and say hello to another successful sister.  

  • Every Day Is Friday Deep Dive: Get your questions answered within our inner circle so you don’t have to guess yourself second. You’ll have your strategic roadmap for the year when you fully participate. June 21st, 2-3:30 pm EST. 

  • Invitation Only Pop Up- Feel Good Friday Social: All my clients and strategic partners are welcome to join me at home. What to Expect? When we say, “Feel Good Friday,” we mean it! We’ll pair networking with conscious conversations that will uplift you. Share some delicious appetizers and drinks. Have fun & accelerate your success with other smart, successful, heart-based leaders who care about their vision, talent, and community.  June 28th, 6-8 pm EST. 

  • Wednesday Wisdom: Join us in this “warm” place to be seen and heard. Celebrate your accomplishments or share a struggle. Feel supported by the collective Wisdom of your inner circle to fast-track your goals—July 3rd at 4 pm EST. 

  • July Master Class & Mastermind “How To Create A Memorable Client (Internal or External) Experience.” (ACTT: Organizational/Client Lifecycle). Many of us long to Wow our Clients, but how do we make it happen when faced with so many distractions? Join us and clarify what you can do to create a memorable Client Experience. July 12th 10-11:30 am EST. 

Your Quarterly Accountability Coaching

Remember to schedule your quarterly coaching session with your accountability coach, Lisa Pratt-Sanchez. Contact her at LisaPrattSanchez@MetaspireConsulting.com to ensure we address your questions and keep you on track.


Click Button Below to Book Time with Nina

Friday, July 12th 

How To Create A Memorable Client (Internal or External to your organization) Experience.
(ACTT: Organizational/Client Lifecycle) 

10:00 am to 11:30 am Eastern

with Nina Segura, Business Transformation Expert | Fractional COO | Executive Coach | Six Sigma Black Belt | Business Process Architect

Many of us long to Wow the people we serve, but how do we make it happen when faced with so many distractions? 

Join us and clarify what you can do to create loyalty and advocacy for years to come.

The class is valued at $697.00 and is of no cost to your guests. I only ask that they engage during the session and meet with me afterward to let me know how they liked it. You can register them here:  www.WomenLeadershipPower.com/Guest 

Feel free to invite a woman who spearheads strategies, transcends industry standards, and disrupts the status quo! Registration closes on Friday, June 7th, at noon EST. 

If you cannot attend our Master Class, please let us know 48-72 hours in advance AND be fully present, cameras on, and ready to become the best version of yourself. Thank you!


Master Class Dates:
Master Class dates and times will not change, however, topics may change based on the needs of the community.”

8/12/24 10:00 am – 11:30 amWomen’s Business Mastermind: Secrets of Successful Change Leadership”
ACTT Blueprint:
Leadership Stake/Beliefs

Special In-Person Events


11/7/24 to 11/8/24 – WOMEN’S LEADERSHIP RETREAT –  Accelerate Your Influence, Increase Engagement, & Secure Financial Results While Relaxing! Boca Raton, Florida.


Wednesday Wisdom (Members Only)

It is a warm place for you to celebrate your accomplishments, share any struggles, and feel supported by the collective wisdom of one another to fast-track your goals. The first Wednesday of each month at 4 pm EST. (please note the new time.)

Every Day Is Friday (EDIF) Quarterly Deep Dive:

Get your questions answered within our community, so you don’t have to second guess yourself. Plus, when you fully participate, you’ll have your own strategic roadmap.

6/21/24 – 2:00-3:30pm Quarterly EDIF Community Deep Dive a full strategic roadmap for the year to keep you on track with your personal and professional goals. (ACTT Blueprint: Internal & External Crew, Ideal Clients/Employees)

9/20/24 – 2:00-3:30pm Quarterly EDIF Community Deep Dive a full strategic roadmap for the year to keep you on track with your personal and professional goals. (ACTT Blueprint: Leadership Stake, Beliefs, Financials)

12/20/24 – 2:00-3:30pm Quarterly EDIF Community Deep Dive a full strategic roadmap for the year to keep you on track with your personal and professional goals. (ACTT Blueprint: Commitments, MOS, Development)


Remember as a part of your membership you can invite a different friend or colleague to each monthly Master Class & Mastermind.
As a reminder, we offer a 5% commission when anyone you refer signs up as an Executive Member or a Transformation Client.

Use this link to Invite a Friend.

Master Class – Guest


Missed a meeting: Master Class, EDIF Deep Dive or Wednesday Wisdom – click the Video Archive bottom links to watch the recording.


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